Get in Touch
support@dreamylight.shop
General inquiries & support
(+852) 4692 2337
24/7 support
Business Hours
Monday - Friday
9:00 AM - 6:00 PM HKT
Saturday, Sunday & Holidays
Closed (Available via WhatsApp)
WhatsApp support available 24/7. Emails received outside business hours will be responded to on the next business day.
❓ Quick Questions
How long does shipping take?
We typically ship within 7-10 business days. International shipping may take 2-4 weeks.
Can I change my order after purchase?
Yes! Within 24 hours of purchase, you can modify your order by contacting customer support. After 24 hours, modifications are no longer allowed as production begins immediately.
Send us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Quick answers to common questions. Can't find what you're looking for? Contact us above!
How long does shipping take?
We typically ship within 7-10 business days. International shipping may take 2-4 weeks.
Can I change my order after purchase?
Yes! Within 24 hours of purchase, you can modify your order by contacting customer support. After 24 hours, modifications are no longer allowed as production begins immediately.
Do you ship internationally?
Yes! We ship worldwide. Shipping costs and times vary by location.
How do I track my order?
You'll receive a tracking email once your order ships. You can also check your order status in your account.