At DreamyLight, we take your privacy seriously. This Privacy Policy explains how we collect, store, process, and share your personal information when you use our platform and services. By using DreamyLight, you agree to the practices described in this policy.
1. Information We Collect
We collect information you provide directly when creating an account, personalizing a storybook, or contacting our support team. This includes your name, email address, shipping address, phone number, and payment information. We also collect the name, photo, and personal preferences you provide for your child's storybook. When you use our platform, we automatically collect certain technical information including your IP address, browser type, device information, and usage data to improve our service.
2. How We Use Your Information
We use your information to create and deliver personalized storybooks, process payments, communicate with you about your orders, provide customer support, and improve our platform. The photos and personal details you provide are used exclusively to personalize your storybook and are not used for any other purpose without your explicit consent.
3. Data Sharing & Disclosure
We do not sell your personal information to third parties. We may share your information with trusted service providers who help us operate our platform, process payments, and deliver products. These partners are contractually obligated to protect your data and use it only for the services we engage them for. We may disclose your information if required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data transmission, secure storage of payment information, and strict access controls. Your child's photos and story content are stored securely and are only accessible to you and authorized DreamyLight personnel.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Account information is retained until you request deletion. Storybook content and child images are retained to allow you to reorder or access your stories. You may request deletion of your data at any time by contacting us.
6. Children's Privacy
DreamyLight creates personalized storybooks for children. We collect and process children's data (names, photos, preferences) solely for the purpose of creating these personalized products. We do not use this data for any other purpose. Parents and guardians have full control over their child's data and may request its deletion at any time.
Have Questions?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us.
Contact UsYour Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Deletion
Request deletion of your personal data when no longer needed.
Right to Data Portability
Request transfer of your data to another service provider.
Right to Restrict Processing
Request restriction of processing in certain circumstances.
Right to Object
Object to processing of your data for specific purposes.